Refund Policy

This policy covers all paid purchases on LibraryOfApps: Featured listings, homepage ad placements, and newsletter sponsorship slots. Payments are processed by Dodo Payments, our Merchant of Record.

All sales are final

Because a paid slot reserves limited daily or weekly capacity the moment payment succeeds — and other buyers are turned away for that same slot — we do not offer refunds or cancellations once a purchase is confirmed. This applies to Featured listings, ad placements, and newsletter sponsorship alike, regardless of whether you go on to use the slot.

Before you pay

Please double-check your selected tier, date or week, and listing details before completing checkout — these can’t be changed or refunded afterward. If a purchase fails to go through (payment error, checkout abandoned) no charge is made and no slot is held.

Exceptional circumstances

If something goes wrong on our end — for example, we fail to deliver a slot you paid for — contact us and we’ll make it right at our discretion. Outside of that, purchases are non-refundable.

Disputes

If you believe you were charged in error, please contact us directly before opening a dispute or chargeback with your bank or card issuer — we’re able to resolve most issues faster than a dispute process, and unresolved chargebacks may result in account suspension.

Contact us

Questions about a charge? Reach us at support@libraryofapps.com or via our contact page. See also our Terms of Service.